Technical Support
FAQ
| After-sales Service:
Spray Booth Installation After-sales Service Commitment
Dear Customer:
Thank you for choosing our spray booth equipment and installation services! To ensure your rights and provide continuous reliable after-sales support, we solemnly commit as follows:
1. Service Response Time
Quick Response: After receiving customer repair requests or inquiries, we will provide a clear reply within ≤2 hours (≤4 hours outside working hours).
Emergency Fault Handling: If equipment downtime affects production, we provide a 24-hour emergency hotline (Phone: 020-31211073) and prioritize dispatching technicians.
2. Warranty Terms
Free Warranty Period: The entire equipment is covered by a 1-year warranty (calculated from the date of acceptance).
Warranty Scope: Free repair or replacement is provided for faults caused by equipment quality or improper installation.
Damage caused by human factors, force majeure (such as natural disasters), or improper use not following operating specifications is not covered by the warranty.
3. Spare Parts Supply Guarantee
Sufficient stock of common spare parts to ensure shipment within 72 hours (extended appropriately for remote areas).
Free replacement of faulty parts during the warranty period; cost price supply outside the warranty period.
4. Technical Support
Lifetime free technical consultation: Guidance on operation or simple troubleshooting via phone, remote video, etc.
Operation Training: One on-site training session after installation to ensure customers master equipment use and daily maintenance methods.
5. Service Supervision and Improvement
After service completion, we will conduct customer satisfaction follow-up to continuously optimize service quality.
If you have any objections to the service, you can contact the complaint hotline (Phone 020-31211073/ Email hewenting@gzqxjd.com ), and we will provide a solution within 24 hours.
| Parts Service:
1. Parts Support System
Core Parts List
Spray booth dedicated parts: spray guns, baking lamps, filter cotton, fan motors, control systems, etc.
Automotive repair tool sets: lifts, pneumatic tools, sheet metal repair machines, paint mixing equipment, etc.
Parts Advantages Explanation
Quality Assurance: Original factory parts/international brand cooperation (such as 3M, SATA, etc.).
Compatibility: Suitable for multiple models of spray booths and Automobile Repair & Maintenance Equipments.
2. Technical Support and Service
Technical Training
Provide on-site or remote guidance for equipment installation, parts replacement, and maintenance.
Quick Response
24-hour after-sales hotline, emergency parts supply (arrival within 48 hours).
Customized Solutions
Provide personalized parts combinations based on customer workshop scale.
3. Cooperation Case Display
BAIC 4S stores, Tuhu Auto Repair Shops, SF Airlines, Yuzheng Equipment, China Southern Airlines, etc.
4. Cooperation Process
1. Requirement Communication → 2. Solution Customization → 3. Parts Supply → 4. Installation and Commissioning → 5. After-sales Follow-up
| Technical Service:
Guangzhou Qiangxin spray booth Technical Service Plan
1. Company Introduction
Guangzhou Qiangxin spray booth focuses on industrial spray booth design, manufacturing, and technical services, providing one-stop environmentally friendly coating solutions. Services cover automotive repair, furniture manufacturing, machinery processing, and other industries, with over 10 years of industry experience, holding ISO 9001, CE certification, and environmental certification.
2. Core Technical Service Content
Spray Booth Design and Installation
Customized design (size/air volume/material)
Dry/Wet (water swirl/water curtain) spray booth construction
Special environment solutions such as explosion-proof, constant temperature and humidity
Environmental Protection Supporting Systems
Exhaust gas treatment (activated carbon adsorption/catalytic combustion)
Dust filtration system (multi-layer filter cotton/effective filters)
Compliant with GB 16297-1996 emission standards
Maintenance and Upgrades
Regular maintenance (fan/filter replacement/circuit inspection)
Energy-saving transformation of old equipment (frequency conversion system/heat recovery)
Technical Training
Safety Operation Specifications
Equipment maintenance and troubleshooting
3. Technical Advantages
Effective energy saving: negative pressure design + frequency control, reducing energy consumption by 30%
Intelligent control: PLC automation system, real-time monitoring of temperature, humidity, and air pressure
Environmental compliance: exhaust gas treatment efficiency ≥90%, helping customers pass environmental assessments
4. Service Process
1. Requirement Analysis → 2. Solution Design → 3. Equipment Customization → 4. Installation and Commissioning → 5. Acceptance Training → 6. After-sales Support
5. Application Cases
Anyang Aviation Company: Renovated dry spray paint booth, VOCs emissions meet standards, saving 70,000 yuan annually in maintenance costs
Furniture Factory Project: Fully enclosed water curtain room + exhaust gas treatment system, environmental assessment passed in one go
Hubei Shun* Airport: Fully enclosed dry spray paint booth + exhaust gas treatment system, environmental assessment passed in one go
6. Service Commitment
24-hour fault response
1-year equipment warranty
Lifetime technical support
Free environmental acceptance consultation provided